Political strategies

City reports progress on performance strategies

In keeping with its mission to improve quality of life through excellent services, the City of Grand Rapids recently measured and shared progress on various initiatives beginning in fiscal year 2022.

Last month, city administrators provided an annual performance report illustrating progress made in fiscal year 2022 under the third year of the city’s strategic plan. The performance report outlines progress made, key achievements and performance against key objectives under the current plan, which covers fiscal years 2020-2023.

According to City Manager Mark Washington and his staff, 70% of the 572 activities in fiscal year 2022 were either complete or on track.

Specifically, 49% of activities have been completed and nearly 21% are on track while approximately 28% are facing disruptions. Nearly 2% of activities have been stopped.

“One of our city’s core values ​​is accountability,” Washington said. “Measuring and transparently reporting our progress is one of the ways we strive to be more accountable.”

The report outlines the city’s approach for fiscal year 2022, which included recognizing the uncertainty and complexity of the current environment, maintaining services during the pandemic, planning for lower revenue projections taxation, the emphasis placed on the short-term areas of intervention of the municipal commission. and using federal relief funding whenever possible.

As Grand Rapids continues to grapple with supply chain and labor availability challenges, the performance report showed income tax revenues rebounded from approximately 8% in the last fiscal year. Additionally, the report claimed that the city continues to mobilize as much federal relief funding as possible.

The report delved into the city’s efforts under six strategic plan priorities: government excellence; economic prosperity and affordability; engaged and connected community; health and environment; safe community; and mobility. The city has also prioritized action on the City Commission’s priority areas, which are housing and homelessness; COVID-19 relief and economic recovery; participatory budgeting; public security reform; fiscal sustainability; and crime prevention and violence reduction.

Washington told the committee that the report is representative of accomplishments completed in fiscal year 2022, but does not include all of the accomplishments and commitments detailed in the strategic plan.

In a list of achievements for government excellence, the report highlighted how the city raised $17.5 million in U.S. bailout (ARP) funding, hired a new equity analyst, completed the language access policy pilot project, initiated a technology systems modernization process, launched the Community Master Plan Steering Committee, and launched the Innovation and Continuous Improvement Program, among other accomplishments.

Some metrics fell short of targeted targets for fiscal 2022, including the city’s employee turnover rate, which was 12.7% compared to 7.1% for fiscal 2021 and maintains a target less than 10%.

Additionally, the city did not meet the target for new hires of people of color, which is set at more than 40%, although the percentage fell from 27.4% in fiscal year 2021 to 29. .1% in fiscal year 2022.

For the priority of economic prosperity and affordability, the city administered $155,000 to small businesses through the COVID-19 adaptation grant, saw 521 new housing units develop, helped 500 community members determining eligibility for delisting through the Clean Slate program and reduced the number of days to administratively approve permits in addition to other accomplishments.

While the city continued to work to meet the housing need in the area, target goals were not met in fiscal year 2022. A total of 521 new housing units and 350 net new affordable housing units were developed in fiscal year 2022, but the goals were 1,100 or more new units and 500 or more new affordable units.

The city’s budget for fiscal year 2023 will allocate $26.7 million to address overall housing needs and housing stability.

“The growing supply of housing, especially affordable housing, remains a critical regional success factor,” Washington said when the budget was passed.

In terms of creating an engaged and connected community, the city has accomplished many things, including conducting a second national community survey, hosting the neighborhood summit, awarding over $135,000 to residents of Grand Rapids through the Neighborhood Match Fund, continuing work on Participatory Budgeting Grand Rapids, approving a new Community Engagement Manager position, and increasing online engagement for River for All.

For health and environmental achievements, the report recognized the Lake Michigan Filtration Plant’s new solar panel, a $1.44 million grant from EGLE, the acquisition of 28.8 acres of parkland, replacing 3% of lead water pipes, and partnering with the Grand Rapids Housing Commission to explore recycling opportunities for their residents.

Mobility achievements included the completion of the pilot phase of scooter and bike share with the transition to a scheme, partnering with The Rapid on a bus stop improvement scheme and continued work for Division United strategy. Additionally, the city is also on track to achieve a 70% or better road condition rate by 2031.

In terms of mobility measures, however, the city fell short of its fiscal year 2022 goal for commuting to work via public transit, cycling, walking, or carpooling. Additionally, the average daily peak off-street and on-street parking percentages fell short of the target.

To foster a safe community, the city adopted the emergency operations plan, concluded the fire department’s strategic plan for fiscal year 2019-2022 with 84% completion, finalized a case management system by through the Office of Oversight and Public Accountability, launched Cure Violence Grand Rapids and launched Online Incident Reporting among other accomplishments.

Police Chief Eric Winstrom also completed a review and plan for the Grand Rapids Police Department, and police are either complete or on track with 80% of the plan’s fiscal year 2022 action steps. police strategy. Additionally, the department revamped its police metrics dashboard and implemented training on crisis intervention, trauma, and fair and impartial policing.

According to key Safe Community metrics, the number of crimes against a person, homicides, motor vehicle theft incidents and crimes against society all decreased from fiscal year 2021, but exceeded the target objectives for the 2022 financial year.

A detailed supplemental performance report for fiscal year 2022 and access to historical performance reports are available on the city’s website via the City Manager’s Office page.

“We established the Office of Performance Management in 2019 and since then we have continued to lead performance management for purposes of developing strategies for the year ahead, planning budgets and analyzing performance. performance,” Washington said.

On Nov. 10, the City Commission is scheduled to meet to discuss priorities and areas of focus for fiscal year 2024.

A mid-year performance update for fiscal year 2023 is expected in February ahead of Washington’s preliminary budget proposal for fiscal year 2024 in April.

The city commission will adopt the tax plan for fiscal year 2024 in May.

This story can be found in the October 17 issue of the Grand Rapids Business Journal. To get more stories like this delivered to your mailbox, subscribe here.